Knowledgebase: Reseller Accounts
Do you offer Technical Support to my clients?
Posted by Fatima Anwar on 24 September 2016 11:50 AM

No, Nexus does not deal the Reseller's clients directly.

The Reseller is required to provide technical support directly to their clients. If a reseller does not know the answer to a question, they may ask Nexus and in turn relay the answer to their client.


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