Knowledgebase: Billing
Live Technical Support
Posted by Muhammad Aamir Ilyas on 27 July 2019 12:11 PM

Nexus Technologies feels proud to serve its customers with 24/7 technical support. There are different

levels and categories (i.e. Telephonic Support, Ticket Support & Live Support ) based on the services

acquired and nature of the technical issue(s). Nature and categories detail can be reviewed by

visiting Comparison of Support Services for Hosting.

"Live Support" is different than other assistance therefore it is scheduled and paid service which can

be requested by registered person through ticket on billing@nexus.pk and providing below details:

 

Customer Name:

Mobile Number:

Domain Name:

Hosting Package:

Brief Details of Issue:

 

Our staff will review the query and propose a meeting timing along with live support charges to proceed.

Acknowledge the meeting schedule and charges in written so that your query can be assigned to some

dedicated resource(s) for proper resolution.

 

Regards,
Nexus Technologies

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