RSS Feed
Knowledgebase : Billing
  REGISTRANT INFORMATION MODIFICATION: The registrant record for the domain remains locked to prevent unauthorized domain transfers. a) To unlock domain registrant information by registrar, we requires a written authority letter from the current do...
FOLLOWING PAYMENT MODES ARE AVAILABLE FOR YOUR CONVENIENCE: * BANK TRANSFER / DEPOSIT * CREDIT CARD * EASYPAISA / OMNI / MOBICASH / UPAISA * CASH / CHEQUE / PAY ORDER * PayPal * OTHERS 1- BANK TRANSFER / DEPOSIT ( CASH AND/OR CROS...
There are two types of transfers of "Top Level Domains (TLDs; .com/.net/.org/.info/.biz etc.): * Internal Transfer (Ownership/Record Change from One Person to Another) * External Transfer (Change of Services from Existing Service Provider & Registr...
Two types of rates are used for conversion based on either "Invoice Date" or "Payment Date". For currency conversion of invoice(s) from USD to PKR, please visit below link: http://www.forex.pk/open_market_rates.asp [http://www.forex.pk/open_market_rates...
REFUND POLICY: Our offered services are prepaid and there is no refund or money back policy. For more details, please visit below mentioned link: http://nexus.pk/bpolicy.php [http://nexus.pk/bpolicy.php]
OUR NATIONAL TAX NUMBER ( NTN ): 7242571-1 For FBR Tax Certificate, please click below mentioned link, enter our "NTN" and press "Search" button. https://e.fbr.gov.pk/Registration/onlinesearchTaxpayer.aspx?rand=2 [https://e.fbr.gov.pk/Registration/onl...
1- Package Plan Upgrade: Package can be upgraded at any time (WITHIN SAME CATEGORY*) by generating a ticket on billing@nexus.pk or sales@nexus.pk without any setup charges however difference amount will be charged first for upgrade keeping same upcoming e...
PROFILES / CLIENTAREA MERGER: It is appreciated to merge separate profiles of one/same customer having multiple accounts into one profile having one primary email ID for better management of accounts. There is no setup fee for this, only ticket from aut...
Services will automatically renew in case of no official cancellation intimation because services like Dedicated Server, VPS and any other which involve third party involvement need auto or advance payment for smooth continuity. Therefore an expressive an...
1- SHARED HOSTING PLANS: Yes, we offer testing account in shared hosting plans for 24 hours only. 2- VPS / DEDICATED SERVER / THIRD PARTY SERVICES (DOMAINS/LICENSES ETC.): No, there is no trail period or testing facility for VPS / DEDICATED SERVER / ...