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Jan
12
Announcement: Nexus has Launched a New UAN Number
Posted by Samiya Tariq on 12 January 2017 11:31 AM

Dear Valued Customer, 

 

For better Collaboration and Services, Nexus has launched a New UAN number : 0300-0341140 along with the existing Toll Free number : 0800-10100.

From now onwards, all collaboration will be performed by using the above mentioned numbers, Details are as follows:

1: Sales (For details regarding Domains/Hosting Packages/VPS Packages/New Order etc.)

2: Support (For issues regarding Server/Hosting/malfunctioning/ Spamming and Phishing etc.)

3: Billing (For issues regarding Payment Invoice/Account Suspension/Licensees/ Renewals etc.)

4: Development (For New website development/ CMS or Customized Solution/ Add-on details/ Support & Maintenance of existing website etc.)

 

Regards,

Nexus Technologies

http://www.nexus.pk/

 


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Dec
20
Linux DNS Cluster Issue
Posted by Saleha Saeed on 20 December 2016 12:53 PM

Dear Customer,

Linux DNS Cluster Issue

START TIME: Monday, December 19th 2016, 03:25AM PST
END TIME: TBA
SERVICES/EQUIPMENT: Linux DNS cluster
LOCATION: Ashville Datacenter

SUMMARY OF EVENT:

On Monday, December 19th 2016, at approximately 03:25 AM PST, our monitoring team was alerted to an increase in latency and packet loss in our core network. Our network engineers were immediately notified and began working to resolve the network issue.

It was determined that secondry DNS was having issues, which appears to be resolved now, but some of our customer on the subject network/ DNS may still be facing issue due to DNS propagation.

If you have questions or concerns, please do not hesitate to contact us at support@nexus.pk.

Regards,
Nexus Support Team


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Nov
16
DDOS Attack on International Data Centre
Posted by Fatima Anwar on 16 November 2016 07:34 AM

Dear Customers,

It is stated that we are currently experiencing network latency issues on one of our International Dedicated Centre network with 216.244.... However, our networking team is working on this and we will let you update shortly.

Our apologies for the inconvenience caused.

Please bear with us.

Regards,

Nexus Support Team


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Nov
4
E-mail Issue on Shared Windows Hosting Server
Posted by Fatima Anwar on 04 November 2016 06:45 AM

Dear Customers,

There is some e-mail issue on one of our International Windows Shared Hosting Server. Our Technical Team is working on it and will be resolved as soon as possible.

Till then your patience will be appreciated.

Regards,

Nexus Support Team

 


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Oct
14
Live Support
Posted by Fatima Anwar on 14 October 2016 09:10 AM

Dear Customers,

Free of cost Live Support would not be available for any client.

If any client wants to get the live support then he/she will be needed to notify 24 hours before and the cost will be $30/Hour. The same for those clients who want us to visit their office to resolve any Technical Issue.

Regards,

Nexus Support & Sales Team

www.nexus.pk


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Oct
1
Upcoming Flawless Websites Development Packages
Posted by Saleha Saeed on 01 October 2016 08:10 AM

Dear valued customers,

With your brand at the center of everything we do, we’ll produce a website design proposal that supports the growth of your business and adds to your bottom line. Get flawless websites development packages and flourish your business  more than before . We build platforms that are agile and adaptive. Instinctively resizing to the screen size of each device, be it mobile, tablet or PC, your website design will simplify the user journey and boost engagement.

Keep visiting our website for more details.

http://www.nexus.pk/

http://nexus.pk/support/index.php?/News/List

 


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