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Privacy Policy

Users are encouraged to review and understand privacy policies to make informed decisions about sharing their data and to ensure that the organization complies with applicable privacy laws and regulations.

Privacy Policy

Your privacy is important to us. We want you to feel comfortable using Nexus services. Because we gather certain types of information about the users of Nexus’s services, we feel you should fully understand what information we gather and how we use that information. Nexus employees are required to familiarize themselves with this privacy policy as a condition of their employment, and any employee violating the policy is subject to disciplinary action.

What Information Does Nexus Gather?

When you register for a Nexus account, Nexus obtains contact information, such as your name, address, and phone number, as well as payment information, such as your credit card number. When you use Nexus’s service, our systems record information about your session, such as the dates and times of use, and the specific Internet address assigned to you. Nexus also tracks requests you make for information on Nexus’s products and services, and responses you provide to Nexus surveys. Finally, Nexus keeps records of your payment history and communications you have with Nexus’s support team. Except in extraordinary circumstances (when we receive a court order, to protect the company’s rights or property, or in emergencies where someone’s safety is at risk), Nexus does not keep track of what sites you visit when you are using the service.

What Does Nexus Do With This Information?

Nexus uses the information it gathers in order to provide you with the best online experience possible. As you might expect, contact information is used to contact you concerning your account and our company. Payment information is used to validate your identity and to bill you for the services and products you order. Information on your online sessions is used to allocate system resources and to ensure compliance with Nexus’s Terms and Conditions of Use. Information on your communications with Nexus’s support team is used to address the issues raised by your communications. In addition, Nexus regularly sends out mailings regarding the operation of its service and other goods and services that it believes may be of interest to you. You may request that Nexus not send you mailings relating to other goods and services at the URLs listed in this section or send an e-mail to support@nexus.pk. Nexus reserves the right, however, to send bulletins and other important information regarding the service at its discretion.

Does Nexus Share Subscriber Information With Third Parties?

Nexus will not share or disclose information regarding its subscribers except (i) when we receive legal process such as a court order; (ii) when reasonably necessary to protect the company’s rights or property; or (iii) in emergencies where someone’s safety is at risk. You should be aware, however, that any information that you disclose in a public space such as a chat room, bulletin board, or personal Web site, Network Solutions domain registration is freely available to anyone else visiting that space. Nexus cannot safeguard any personally identifiable information you disclose in these locations, nor can it ensure that information you voluntarily supply to third parties remains private. Please review the privacy policies of third party sites you frequent to ensure that your privacy preferences are respected.

How Can I Correct or Update the Information?

To request a copy of the contact Nexus has on your account, send an e-mail request to support@nexus.pk. You may correct that information as appropriate by returning a message to the same address. Please keep in mind that under Nexus’s Terms and Conditions of Use, subscribers are required to provide Nexus with current contact and billing information. Nexus may require a copy of a government-issued form of identification before disclosing billing information or before making changes to the billing or contact information on an account.

What Happens to the Information if I Leave Nexus?

If you ever leave Nexus, Nexus will normally delete your personally identifiable account information twelve months after the account is cancelled, unless we are under a legal obligation to retain it. We preserve account information for this short period of time in the event you wish to reactivate your account and retain your previous e-mail address. However, in the event of any accounting irregularities, Nexus reserves the right to retain your contact and billing information as necessary to resolve the matter.

What Is GDPR, CCPA & HOW Nexus Technologies Comply?

GPDR: The General Data Protection Regulation (GDPR) is a European Union law focused on data protection and privacy for all citizens and residents of the EU, GDPR went into effect on May 25, 2018.
CCPA: The California Consumer Privacy Act (CCPA) is a California law that creates new rights for California consumers and sets requirements as to how companies are permitted to collect, the law will come into effect on Jan 1, 2020.
Note: Pakistan still does not have a data protection law. A number of bodies – public and private – control and process data of Pakistani citizens with little or no legal protection.
Keeping in view above context still We ensure below point regarding all our client and follow all SOP’s regarding information sharing unnecessarily.

  • Protection of Personal Data Names, identification numbers, and/or location data
  • Online identifiers, or to one or more factors specific to the individual’s physical, physiological, genetic, mental, economic, cultural, or social identity
  • Lawfulness, Transparency, Data minimization and accuracy
  • Storage Limitation, Data integrity and access policy

Who does These Privacy Law impact?

Privacy laws around the world impact how Nexus Technologies handles data for all our customers. As the requirements may vary, we request our customer to comply with those in case they are acquiring any such services and domains from any those regions.

What is WHOIS & How it get impacted by above privacy law?

WHO is a Data Protection Service allowing user not to disclose its identity, Nexus Technologies offer Domain Privacy Protection and very nominal cost as an addon Gain to WHois Data is allowed on special request as per the country Law & enforcement Agencies through proper channel and SOP’s define by Nexus technologies. Customer who have opt-out the Domain protection can get their data record via Whois engines.

Changes to This Policy and Questions About Privacy

Nexus reserves the right to make changes to this policy. Those changes will become effective 30 days after notice of them is posted here. If you have any questions about this privacy policy, please send them via e-mail to support@nexus.pk.

Liability Declaration

It is being informed that Nexus Technologies operating its business through FIVE (5 ) offices (currently) in Pakistan with details mentioned clearly on our official website www.nexus.pk All of the correspondence (sales, support, billing) is done via an automated system (billing & helpdesk) and our recognized sales offices.

Our general advertised email IDs are:

  • Sales (sales@nexus.pk)
  • Support (support@nexus.pk)
  • Billing (billing@nexus.pk)
  • Development (dev@nexus.pk)
  • Human Resource (hr@nexus.pk)
Any kind of dealing regarding Services and Payment must be done through these published sources with genuine invoice/reference number generated through the system.
Any kind of forgery, misrepresentation, fraud or commitment by any individual/company using our name, invoices, unofficial emails, stamps and documentation will not be owned and considered by M/S Nexus Technologies and there will be no liability for damages recovery or compensation & Nexus Technologies will proceed for strict Legal Action against such individuals. Our team and resources details are mentioned on website’s page Our Team, other than that Nexus is not responsible.

M/S Nexus Technologies will not be responsible for any verbal or written document (forged) if not generated and/or verified by our system. Any individual/company found in such Fraudulent activities may be reported on billing@nexus.pk or hr@nexus.pk.

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