We are happy to announce the launch of our new Improved Support System.
All support/sales/billing queries can now be submitted and tracked via : http://nexsupport.com/
There have been many many changes to the code and SQL schema to improve correctness, stability, logging, and performance.
The speed is currently 600% or more faster, supports greater features for searching/viewing/sorting tickets, more efficient layout and design in gui for staff, several improvements to ensure tickets do not get "lost in the shuffle".
Many more improvements will be made as I work to make the ticket system the best it can be, and your suggestions are very welcomed.
Thank you for your continued support and business, it is appreciated.